KV+ Logo

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

What payment methods do you accept?
Is it safe to shop on your website?
Can I modify or cancel my order after placing it?
Do you offer price matching?
How long does shipping take?
Do you offer free shipping?
Can I track my order?
Do you ship internationally?
What is your return policy?
How do I return an item?
When will I receive my refund?
How do I choose the right size?
Are your products authentic?
Do you offer product warranties?
Do I need an account to place an order?
How can I contact customer service?
Do you have a loyalty program?

Still have questions?

Can't find what you're looking for? Our customer support team is here to help.